Shipping policy

We dispatch orders on the same day if they are received by 2pm. Orders received after 2pm or on weekends and bank holidays will be dispatched on the next business day.

We offer delivery via a tracked postal service or a courier service, and collection from our roasting HQ. If you need your coffee urgently, please come by our farm or give us a ring on +44 7976 011 035. 

 

Royal Mail 2nd class tracked
up to 1kg
DPD tracked
up to 5kg
Mainland UK £3.50
Typically 2-3 working days

£6.50                                                          Typically 2-3 working days

Scottish Highlands,
UK Islands
 excluding Channel Islands
£3.50
Typically 2-3 working days
£14.97
Typically 2-3 working days

 
Royal Mail Deliveries
This service normally arrives within two to three working days but can take up to 14 days. Royal Mail’s working days are Monday to Saturday. The phone number and email address you provide on our website will be shared with Royal Mail for delivery updates. If it has been a week since receiving your dispatch confirmation email, please let us know and we can follow up with Royal Mail.

DPD Deliveries
DPD parcels to mainland UK will normally arrive the next working day. DPD’s working days are Monday to Friday. To the Highlands and UK islands, they will normally take an extra day. Please note that this isn’t a guaranteed delivery time, and on occasion it can take longer. The phone number and email address you provide on our website will be shared with DPD for delivery updates. If you are having any issues with your delivery, please do get in touch.

Delivery Instructions
Delivery or safe place instructions can be very helpful in ensuring your coffee can be collected from your safe location. 

Collection
The collection option is free of charge; currently it is only available from our farm in Canterbury.  We ask that you come and collect your order within a week of ordering. Please contact us if your plans change and prefer your freshly roasted coffee delivered.